Hey there! Welcome to CITY SWAGGERS! We're all about t-shirts that make a statement and help you show off your unique style. Our passion for creating awesome tees led us to start this brand right here in.

At CITY SWAGGERS we're all about quality and comfort. Our t-shirts are made from the softest fabrics that feel amazing against your skin. We pay attention to every little detail, from the stitching to the fit, so you can rock our tees with confidence.

But what really sets us apart is our designs. We're all about bringing you fresh, eye-catching prints that let you express yourself. Whether you're into funny slogans, bold graphics, or minimalist vibes, we've got a t-shirt that speaks to you.

We believe that fashion should be fun and accessible to everyone. That's why we offer a wide range of sizes and styles, so everyone can find their perfect fit. We want you to feel comfortable and confident in our tees, no matter who you are or what your style is.

So join us on this t-shirt adventure! Check out our collection and find the tee that speaks to your soul. We can't wait to see you rockin' our shirts and making a statement wherever you go!

Keep it cool

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.

Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

Shopping information including the items you view, put in your cart or add to your wishlist.

Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Returns and Refunds:

At City swaggers, we strive to provide our customers with high-quality products and exceptional service. Currently, we do not offer returns or refunds for change of mind or buyer's remorse. All sales are final.

Exchanges:

We understand that ordering clothing online can sometimes result in sizing issues. Therefore, we offer exchanges for sizing-related concerns. If you received an item and need a different size, we are happy to assist you with an exchange.

Exchange Process:

1. Contact Us: To initiate an exchange, please contact our customer support team within 7 days of receiving your order. You can reach us at [provide contact information].
2. Exchange Request: Clearly state the item you wish to exchange, the size you need, and your order number in your exchange request.
3. Product Inspection: Upon receiving your exchange request, we will review it and provide you with further instructions. Please note that we require 2 to 3 business days to inspect the returned product to ensure it is in its original condition with tags attached and suitable for exchange.
4. Exchange Shipment: Once your exchange request is approved, we will provide you with a return shipping label (if applicable) and instructions on how to return the item(s) to us.
5. New Size Dispatch: After receiving and inspecting the returned item(s), we will promptly dispatch the new size to you.

Damaged Products:

While we take every precaution to ensure your order is delivered in perfect condition, we understand that damage can occur during transit. If you receive a damaged product, please follow these steps:

1. Notify Us: Please contact our customer support team within 48 hours of receiving the damaged product. Include your order number and clear photos of the damaged item(s) in your email.
2. Damage Verification: We will review the provided information and may request additional details or photos for verification purposes.
3. Resolution: Once the damage is confirmed, we will offer a replacement for the damaged item(s) at no additional cost to you.

Contact Us:

If you have any questions or concerns regarding our exchange and refund policy, please don't hesitate to contact our customer support team at [provide contact information]. We are here to assist you and ensure your satisfaction with our products and services.

Refund Amount- When a customer requests a refund, the process typically takes around 5 to 7 days for them to receive their money back. This time frame allows for the necessary steps to be taken to process the refund and ensure everything is in order. Rest assured, we strive to make the refund process as smooth and efficient as possible for your customers. If you have any further questions, feel free to ask!

Note: This exchange and refund policy is subject to change without prior notice. Please review this page regularly for any updates or revisions.

Delivery Timeframe:

We strive to deliver your orders promptly. Once your order is confirmed, please allow [3 to 5] business days for delivery. Please note that delivery times may vary depending on the shipping address and other factors beyond our control. We will provide you with a tracking number to monitor the status of your shipment.

Delivery Area:

We are proud to offer shipping services across India. No matter where you are located within the country, we will ensure your order reaches you. Please note that we do not currently offer international shipping.

Order Processing:

Orders are processed within 1 to 2 business days after payment confirmation. Our team works diligently to ensure your order is carefully packed and dispatched in a timely manner.

Shipping Carriers:

We partner with reputable shipping carriers to deliver your orders efficiently and securely. The choice of carrier may vary depending on your location and the size/weight of your order.

Shipping Fees:

We offer free shipping on all orders within India. There are no additional fees or hidden charges. The price you see during checkout is the final price you pay for your order.

Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email along with a tracking number. You can use this tracking number to monitor the status of your shipment online. If you have any questions or concerns about the delivery of your order, please feel free to contact our customer support team.

Delivery Delays:

While we strive to deliver your orders within the estimated timeframe, please understand that unforeseen circumstances such as weather conditions, natural disasters, or other external factors may cause delays. We appreciate your patience and understanding in such situations.

Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional charges incurred due to incorrect address information will be the responsibility of the customer.

If you have any questions, comments, or just want to say hello, don't hesitate to reach out! You can contact me via email at cityswaggers@gmail.com. Whether you have inquiries about products, collaborations, or any other topic, I'm here to help. I'll do my best to respond as quickly as possible, typically within 24-48 hours. Feel free to share your thoughts, feedback, or any suggestions you may have. Your input is valuable to me, and I appreciate your engagement. I'm excited to connect with you and provide the support you need.

Address- 72,krishna bagh colony indore madhya pradesh